Clik here to view.
Working with People in ITSM Migration
Ask anyone to list the biggest challenges in their ITSM migration project and chances are ‘the people’ will feature in the top three. It’s one of the biggest factors in successfully effecting change...
View ArticleClik here to view.
IT Support Analytics = Better Decisions
Learn how Indiana University leveraging IT service management data strategically to improve service delivery, grow their service offering, and strategically support the institutional initiatives.
View ArticleClik here to view.
BMC Software offers the power of choice in IT Service Management
’Good enough’ isn’t good enough for IT anymore. Unlike other vendors’ one-size-fits-all approach, BMC offers four major ITSM products to meet every customers unique business need. Watch this 2-minute...
View ArticleClik here to view.
Maximize Control with ITIL Service Asset & Configuration Management
Using ITIL best practices for asset and configuration management can ensure business continuity while maximizing the efficient use of a company’s IT resource.
View ArticleClik here to view.
Getting face-to-face in ITSM
Technology retailers raised the bar for customer-centric support when they introduced face-to-face support facilities in their stores. Service when you want it, where you want it. It fits beautifully...
View ArticleClik here to view.
BMC FootPrints Asset Core Overview
Proactively manage your client devices with BMC FootPrints and view your assets with savings in mind. BMC FootPrints supports comprehensive, automated IT asset management enabling the discovery,...
View ArticleClik here to view.
What's New in BMC Remedy ITSM Suite 8.1
Check out what’s new in BMC Remedy ITSM Suite 8.1. Learn more online: http://bit.ly/Wxhakt
View ArticleClik here to view.
Meeting the Exploding Demand for New IT Services
The last five years have fundamentally changed the way people interact with technology, leaving IT in a reactive mode. As business customers have rushed to “consumerized” services and experiences, the...
View ArticleClik here to view.
Working with People in ITSM Migration
Ask anyone to list the biggest challenges in their ITSM migration project and chances are ‘the people’ will feature in the top three. It’s one of the biggest factors in successfully effecting change...
View ArticleClik here to view.
IT Support Analytics = Better Decisions
Learn how Indiana University leveraging IT service management data strategically to improve service delivery, grow their service offering, and strategically support the institutional initiatives.
View ArticleClik here to view.
BMC Software offers the power of choice in IT Service Management
’Good enough’ isn’t good enough for IT anymore. Unlike other vendors’ one-size-fits-all approach, BMC offers four major ITSM products to meet every customers unique business need. Watch this 2-minute...
View ArticleClik here to view.
Maximize Control with ITIL Service Asset & Configuration Management
Using ITIL best practices for asset and configuration management can ensure business continuity while maximizing the efficient use of a company’s IT resource.
View ArticleClik here to view.
Getting face-to-face in ITSM
Technology retailers raised the bar for customer-centric support when they introduced face-to-face support facilities in their stores. Service when you want it, where you want it. It fits beautifully...
View ArticleClik here to view.
BMC FootPrints Asset Core Overview
Proactively manage your client devices with BMC FootPrints and view your assets with savings in mind. BMC FootPrints supports comprehensive, automated IT asset management enabling the discovery,...
View ArticleClik here to view.
What's New in BMC Remedy ITSM Suite 8.1
Check out what’s new in BMC Remedy ITSM Suite 8.1. Learn more online: http://bit.ly/Wxhakt
View ArticleClik here to view.
Meeting the Exploding Demand for New IT Services
The last five years have fundamentally changed the way people interact with technology, leaving IT in a reactive mode. As business customers have rushed to “consumerized” services and experiences, the...
View Article
